Shipping
Domestic Shipping
Free delivery on orders over £100 ( Free delivery cannot be used in conjunction with other discounts or sales )
We use Parcel Force for all our deliveries, you can rest assured that your order will arrive quickly and efficiently, and deliveries can appear anytime between 7am and 9pm.
Typical delivery times within the UK are between 1 -3 days. Delivery times can vary during peak times.
International Shipping
Because the UK has now left the European Union, please be aware that orders to the EU may incur additional costs for delivery. This is due to taxes being levied by the receiving country and Monu are not responsible for the additional costs.
Please note the shipping charge for Europe and the Rest of World do not include taxes or duties. The charge is just for shipping only. Taxes and duties will be charged accordingly by Customs once goods are received in destination country. Please check with the import regulations for the receiving country.
Returns
Our Gaurantee To You
Should you purchase any goods from our monushop.co.uk that you are not entirely satisfied with or that do not achieve the desired results, we will gladly exchange them or offer a full refund.
Customer Care
In this instance, please call our customer care line on +44(0) 1242 538334 or email us at information@monushop.co.uk and we can provide you with our returns address information to enable you to return the products to us.
Advisors & Availability
Our team of advisors are here between 8.30am and 4.30pm, Monday to Friday. At all other times, please leave a message on our answerphone, and we will ring you back as soon as we can. You may also email us at information@monushop.co.uk.